One of the best ways for tech companies to improve their service is to listen to its community’s request and feedback regarding certain features and functions. Slack, one of the world’s most popular work chat apps has finally decided to add threaded messages.
The feature has long been requesting by its users, ever since the launch of the app. It is unclear why the company decided to only now implement the feature. Nonetheless, Slack users will start receiving the new app update. Thanks to threaded messages, users are now able to keep conversations regarding a specific topic contained into a single thread, much like how many forums work.
The news about the launch of threaded messages comes from a company blog post. It states that the feature has been designed in such a way that will allow conversations regarding a specific topic to remain outside the main chat channel.
The feature is simple and easy to use. Any users looking to start a new thread only need to hover over any message, wait for the small menu option to appear and then select the “start a thread” button. This allows the users to type in their response to the specific message they selected. All the replies to a message will be grouped in a thread located on the sidebar. A small link will show up below the initial message and it will showcase all the users who have replied to it as well as the total number of replies.
The threaded messages feature allows users to chat more efficiently without crowding chat channels and mixing the main conversation with various replies to specific messages. Furthermore, the feature will enable the company to compete against other similar services like Microsoft Teams, which has promoted its threaded replies feature as a key aspect of its platform.
Microsoft also decided to make its Teams platform more available starting next month. Many developers and IT professionals are optimistic that it will be able to compete more efficiently with Slack, as long as it is able to innovate and improve their service at a much faster rate
Do you use Slack of Microsoft Teams? If so, what do you think about the threaded messages feature?
Image source: Slack
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